COVID-19

HIPAA-Secure Communication and Collaboration

Hospitals deploy multiple systems and are highly complex organizations. In the midst of these complex systems about 50% of all communication happens on-the-go. A HIPAA-secure mobile communication platform can help ensure that PHI is not compromised.

A HIPAA-secure platform for care team collaboration and patient communication including telehealth

With the outbreak of the coronavirus pandemic, the demands and stresses on the healthcare and municipal communities as well as government agencies are unprecedented. Although CMS has loosened HIPAA guidelines to some degree, one is still expected to work broadly within its parameters.

With coordination required on multiple fronts – within the organization, across organizations, with public health and other government personnel, one needs an out-of-the box solution that can easily set up care and response communication groups.

Remote patient communication has also come to the forefront. Telehealth in particular has been the clarion call for the day.

Buzz is a powerful and flexible care team collaboration and patient communication tool for the healthcare community that can provide the security and flexibility you are seeking.

Watch Getting Started

Buzz is a HIPAA-secure platform that simplifies real-time and on-the-go communication between healthcare providers within and outside of an institution. The app is sleek, easy to use, and supports texting, dictation, private calling, and file sharing. All totally synchronized and HIPAA-secure.

Establish HIPAA-Secure Communication with other Healthcare & Community Professionals

With this outbreak of corona virus pandemic, healthcare professions are suddenly necessitated to be in touch with other professionals they previously have not been in touch.

Buzz is HIPAA secure and can help you with the following:

  • Establish HIPAA-secure communication with other healthcare and community professionals in a matter of seconds by inviting them to communicate with you on Buzz
  • Find other professionals already on Buzz and start communicating immediately

Practice Telehealth

With social distancing seeing patients face-to-face has become difficult. Use telehealth to stay in touch with your patients and ensure continuity of care.

Buzz provides both video-conferencing & telephony options:

  • Conduct video conferences with your patients quickly & seamlessly
  • Patients do not have to download or install any apps
  • All communication is HIPAA-secure

Create Meaningful Groups

Tasks and work streams will evolve as the nature of pandemic changes. Various workgroups consisting of medical professionals such as doctors, nurses, etc. and community professionals will continue to evolve.

Buzz has group capability at the core of its communication:

  • Create new groups as needs change
  • There are no limits to the number of groups you can create or belong
  • Add and remove people from groups as necessary
  • Rest assured of complete HIPAA security as you communicate safely and securely within the groups

Individual & Group Messaging

With events happening at a fast pace, it is imperative to have flexibility in your communication.

Buzz is a powerful and versatile communication tool:

  • Exchange texts with individuals and groups instantaneously
  • Reply in ‘threads’ to keep track of the context of the conversation
  • Use ‘read receipts’ to see who has seen your messages and who has not
  • Attach image, audio and video files as necessary as sometimes ‘a picture is worth a thousand words’
  • If you are on the go, use the dictation feature to quickly capture and transmit your thoughts

Broadcast Messaging

If you are part of a command center operation and are providing instructions (both general and sensitive) to the field

Use Buzz’s broadcast features:

  • Create group(s) who you want to be receiving the broadcast
  • Send broadcasts consisting of texts and multimedia content
  • View ‘read receipts’ to see who has seen it or not. ‘Nudge’ those who have not seen it to view it immediately
  • Utilize ‘priority messaging’ for broadcasts you want to stand out

HIPAA-Secure Calling

You may not always have the time to type a message. Buzz’s HIPAA-secure calling can help you.

Buzz calling features:

  • Call anyone you are in touch with on Buzz with a click of a button, while maintaining HIPAA-security
  • You can chose to keep your cell number private when using Buzz to call outside numbers by setting an appropriate Caller ID
  • If you belong to multiple organizations, set up multiple Caller IDs and use them as appropriate for each call
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Interview with VP of Clinical Operations Home Health Agency