Summit Home Health & Hospice is an innovative early adopter of mobile messaging and communications platforms. After struggling to find a workable and HIPAA secure application, they discovered Buzz, Skyscape’s secure medical messaging platform. Summit has used the application to vastly improve communications and workflows, to measurably reduce readmissions, and to improve quality of care.
This case study provides essential insights into the real world potential of mobile and cloud-based platforms in care settings as well as lessons for their successful adoption.